職位描述
Job Description
1.?????? Leading service delivery in account, assure SLA fulfillment in contractual SOW, especially in infrastructure management, Server, Network, Cloud on VMWare and Security
2.?????? Leading service operation and excellence driven, continuously drive operation performance, efficiency & productivity
3.?????? Manage account delivery cost and financial performance, drive financial optimization through efficiency improvement and innovation breakthrough
4.?????? Review and Build Infrastructure solution to support Infrastructure Change solution
5.?????? Develop customer relationship and gratify customer expectation on service quality, and promote customer satisfaction/loyalty
6.?????? Talent development to growth team to sustain account long term expansion & growth
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Requirements
1.?????? Over 10 years IT service delivery management experience in DC Operation, Cloud Managed Service
2.?????? Ability in operation excellence to drive service delivery improvement & enhancement, in both technical innovation & operation efficiency
3.?????? Ability to build structured delivery cost/budget and manage execution and conduct financial optimization
4.?????? Expert in technology, OS Linux/Windows, Database (SQL Server, Oracle, My SQL), Storage and Virtualization (VMWare based), Networking, AD and Exchange, etc.
5.?????? Efficient project management skills & ability, plan & evaluate SOW & resource assignment, delivery cost budget, as well as identify risks & describe mitigation approach, constantly drive project to successful result
6.?????? Strong knowledge and management in ITIL processes, ability in process control, measurement and optimization
7.?????? Comprehensive understanding and managed service in Security & Compliance
8.?????? Data Center & Cloud technical solution & operation management experience & ability preferred
9.?????? Strong leadership & will to win attitude
企業介紹
Int-Fly創建于1997年。公司一直專注且致力于為世界五百強及外資企業提供專業的IT管理服務，包括：IT基建工程，計算機房環境系統，IT技術外包服務，IT業務解決方案等。為了能提高我們國際知名品牌的標準，Int-Fly始終遵循“以市場為導向，以客戶為中心”的經營理念，經過多年發展已經擁有自己鮮明的企業文化、完善的項目管理體系、技術精湛的隊伍。
