University of Nottingham Ningbo China is seeking to recruit a PGR Student Services Assistant in Graduate School (Maternity cover for 7 months).Your Responsibility Your key responsibilities include: 1. Receive and respond to PGR student enquiries and service requests, judging when to forward to or involve others, and escalating requests outside their knowledge base to appropriate person2. Deliver relevant administrative activities in PGR student services, ensuring an excellent student experience and level of service quality through attainment of agreed timescales and quality standards3. Recognize /understand impact of incidents arising and raise issues of concern where necessary to ensure appropriate resolution of PGR student enquires/issues4. Carry out routine record keeping and data entry to ensure accurate records are maintained of the services. Run automated or routine reports to support established work unit information requirements 5. Prepare clearly defined documents typically using standard formats or templates for students and department. Ensure that due care and attention is attributed to confidential data and information6. Work flexibly to ensure peak periods are accommodated and the services are able to be delivered with changing demands7. Assist to screen PGR applications Help respond to applicants' enquiries Support other admissions related work, e.g. data generation, information update.About You 1. You should have bachelor’s degree in Education, Educational Management, Educational Administration, or other related discipline, master degree would be ideal 2. You should have ability to communicate in both English and Mandarin 3. You should have customer service skills 4. You should have possess a commitment to delivering a high quality professional service to students and staff5. You should have ability to define priorities and work flexibly and effectively under pressure to meet demanding and often conflicting deadlines6. You should have attention to detail and accuracy in work and ability to manage own workload.About Us Join a unique British University in China. The University of Nottingham Ningbo China (UNNC) was the first Sino-foreign university to open its doors in China. Located in Ningbo, this award winning campus offering a UK **** education has grown to establish a student body of over 9,000 in just 20 years.

寧波諾丁漢大學創建于2004年，是經中國教育部批準，由英國諾丁漢大學與浙江萬里學院合作創辦，在中國設立的第·一·家引進世界大學優質教學資源、具有獨立法人資格和獨立校區的中外合作大學。根據泰晤士高等教育以及上海交通大學公布的權威排行榜，諾丁漢大學位列世界高校百強。學校位于寧波市高教園區，占地面積887畝，建筑面積20萬余平方米。目前在校生8000余人，教職員工900余人，來自于世界上70多個國家和地區。學校為員工提供國際化的工作環境，良好的薪資福利待遇和職業發展機會。